Rated Highly by Students

Our residents consistently rate Student Castle above industry benchmarks across the areas that matter most:

• Communications: 90%
• Care & Support: 85%
• Overall Management: 89%
• Condition & Quality: 89%

These results demonstrate our dedication to providing safe, supportive, and high-quality accommodation where students can feel at home throughout their university journey.

Outstanding Net Promoter Score (NPS)

Our Net Promoter Score (NPS) reached 41, a 8-point increase from the previous year, showcasing stronger student advocacy. This is well above the industry benchmark of 15, demonstrating that more of our residents would highly recommend Student Castle to their friends and family.

Exceptional Performance in the GSL Index

Student Castle achieved an impressive GSL Index score of 83.8%, significantly exceeding the 73.3% industry average. The GSL Index score is a unique benchmarking metric for the student accommodation sector, ranging from 0-100, and reflects the high satisfaction levels of our residents.

Award-Winning Student Living

Student Castle was awarded Best Private Housing UK & Ireland at the 2024 Global Student Living Awards, a recognition based entirely on student feedback. We were also finalists in several categories, including:

• Best Private Housing
• Best Customer Service
• Best Value for Money
• Best Student Wellbeing
• Best Learning Environment

This followed our previous success as winners of Best Value for Money – UK & Ireland.

Why Students Choose Student Castle

From modern, thoughtfully designed rooms to dedicated on-site teams and welcoming social spaces, we focus on delivering an outstanding living experience that helps students feel supported, connected, and confident throughout their time at university. 

Book your room today and discover why students consistently rate Student Castle among the UK's leading student accommodation providers. Check out our locations: HERE